Talks
The cost of hypergrowth – November 2020
Co-authored a presentation at the Fintech Design Summit 2020 with Beth Brettingham about Monzo's journey through hypergrowth, and how the design and product process has matured as the org has evolved from a startup to a bank
Co-authored a presentation at the Fintech Design Summit 2020 with Beth Brettingham about Monzo's journey through hypergrowth, and how the design and product process has matured as the org has evolved from a startup to a bank
Lego and levers: stories of leadership – January 2019
UXPA event I was invited to talk at, where I shared what leadership means to me and examples of great leadership in practice
UXPA event I was invited to talk at, where I shared what leadership means to me and examples of great leadership in practice
Establishing an in-house practice – June 2018
Invited to speak at UX Bournemouth where I shared the journey I'd been on at Monzo
Invited to speak at UX Bournemouth where I shared the journey I'd been on at Monzo
Understanding our users – May 2018
A talk at the Monzo Open Office in May where I spoke about the fundamentals of user-centred design and how to apply research to the design process
A talk at the Monzo Open Office in May where I spoke about the fundamentals of user-centred design and how to apply research to the design process
Speaking at the Monzo Open Office event, May 2018
Writing
I only fairly recently started writing semi-regularly about my work at Monzo. The posts used to live elsewhere (on Medium and the Monzo blog) and now live here. My plan is to write about more topics and more regularly. Watch this space!
I was also interviewed by the talented Marvel team, who produced a great article
I was also interviewed by the talented Marvel team, who produced a great article
